Shipping Policy

At Nuvera Lights, we are committed to providing clear and transparent shipping information so you know exactly what to expect when placing an order.

Order Cut Off Time

Orders placed before 10:00 PM Greenwich Mean Time London are processed starting the next business day.

Orders placed after this time will be processed on the following business day.

Handling Time

Handling time is 1 to 3 business days, Monday to Friday.

This is the time required to prepare, process, and dispatch your order.

Transit Time

Transit time is 3 to 8 business days, Monday to Friday.

This is the time it takes for the carrier to deliver your order after it has been shipped.

Total Delivery Time

Total delivery time is 4 to 11 business days, Monday to Friday.

Handling Time + Transit Time = Total Delivery Time (business days)

Shipping Costs

We currently offer shipping with no additional handling or processing fees.

Any applicable shipping costs are clearly shown at checkout before payment is completed.

Shipping Destinations

We ship to supported international destinations.

Delivery times may vary slightly depending on location, customs processing, or carrier conditions.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details if available.

Delays

While we strive to meet all stated delivery times, delays may occasionally occur due to external factors such as customs inspections, carrier delays, or high demand periods. We appreciate your understanding in such cases.

Contact Information

If you have any questions regarding returns or refunds, please contact us.

Email: info@nuveralights.com

Phone: +44 7782296348